Frequently Asked Questions
Everything you need to know about our luxury home essentials.
What makes Mulberry Park silk products different?
We use only 100% pure Mulberry silk with a high momme count, ensuring our bedding and accessories are durable, breathable, and hypoallergenic compared to synthetic alternatives.
How should I care for my silk bedding?
We recommend machine washing on a gentle cycle with cool water and a silk-friendly detergent. For best results, air dry away from direct sunlight.
What is your shipping policy?
We offer free standard shipping on all domestic orders over $50. Most orders are processed within 1-2 business days and delivered within 3-5 business days.
Can I return or exchange my items?
Yes, we offer a 30-day return policy for unused and unwashed items in their original packaging. Please contact our support team to initiate a return label.
Are your products certified for safety?
All Mulberry Park products are OEKO-TEX Standard 100 certified, meaning they have been tested for harmful substances and are safe for you and your family.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and select European countries. Shipping rates and delivery times vary based on the destination.